NAV IT implemented the solution to monitor the logs in the background and notify the topic owner based on failure message. For example, we had a common error “Duplicate charge Type”, the monitoring tool identifies the topic owner and triggers an email to the topic owner with the with error detail. This smart solution simply changed the approach from “Reactive to Proactive” and improved the issue resolution efficiency by 40%.
https://nav-it.com/12-challeng....es-we-solved-for-our
12 Challenges – we solved for our BN4L customers in 2024
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